| Company: | Synergy Time |
|---|---|
| Location: | Karachi, Pakistan |
| Category: | Customer Service and Call Centre |
| Job Type: | Full Time |
| Salary: | Not Disclosed PKR |
| Posted On: | 2026/1/15 |
We are looking for a reliable and customer-focused Customer Support Representative to join our team. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience across all communication channels.
Responsibilities:
Respond to customer inquiries via chat, email, and phone in a timely manner
Resolve customer issues, complaints, and order-related concerns
Maintain accurate records of customer interactions in CRM systems
Coordinate with internal teams to resolve complex issues
Provide product and service information clearly and professionally
Ensure high customer satisfaction and follow support guidelines
Requirements:
Proven experience in customer support or a related role
Strong written and verbal communication skills in English
Ability to handle multiple conversations and tasks simultaneously
Familiarity with CRM tools (Zendesk, Freshdesk, HubSpot, etc.) is a plus
Problem-solving mindset and attention to detail
Reliable internet connection and availability during working hours
What We Offer:
Supportive and collaborative work environment
Growth and learning opportunities
Competitive compensation based on experience
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com