Job Details

Job Title: Call Center Agent (Outbound / Inbound)

We are looking for motivated and energetic Call Center Agents to join our growing team. The ideal candidate will be responsible for handling customer calls professionally, providing accurate information, and achieving daily performance targets.

Key Responsibilities:

Handle outbound and/or inbound calls in a professional manner

Follow provided scripts and campaign guidelines

Understand customer needs and provide relevant solutions

Maintain call quality and compliance standards

Achieve daily and monthly performance targets

Update call records accurately in the system

Job Details:

Job Type: Full-time

Shift: Night Shift

Timings: 7:00 PM – 5:00 AM

Location: On-site

Salary: Fixed + Commission / Bonuses

What We Offer:

Market-competitive salary

Performance-based incentives

Professional work environment

Growth and promotion opportunities

Paid training