Job Details

Description:

The Office Administrator works closely with different teams, particularly operations and drivers, to ensure timely coordination and data accuracy. Responsibilities include maintaining spreadsheets, reports, and digital CRM records as well as providing basic IT support and administering cloud file storage using platforms like OneDrive. In addition, this role handles the company’s digital marketing efforts, including managing social media accounts, creating engaging content on Facebook, running Meta and Google ads, and implementing basic SEO improvements. The candidate should be comfortable working independently with stable internet connectivity and a quiet workspace, using collaboration tools such as Microsoft Teams and Slack to foster effective communication. This long-term remote position demands a motivated individual with at least two years of relevant experience or a strong willingness to learn and adapt.

Responsibilities:

Manage daily office operations including maintaining spreadsheets, reports, and accurate digital records.

Perform CRM management and data entry to ensure up-to-date and organized customer information.

Coordinate effectively with drivers and operations teams to facilitate smooth logistics and communication.

Provide IT support including website updates and basic troubleshooting to support digital infrastructure.

Administer cloud file management using OneDrive to organize and secure company documents.

Manage and update social media accounts professionally, creating engaging content tailored for Facebook.

Plan, run, and monitor Meta and Google advertising campaigns to generate leads and track marketing performance.

Implement basic SEO strategies to improve website visibility and search engine ranking.

Collaborate with the marketing team to produce promotional materials and digital content that align with company goals.

Oversee a team of three staff members, providing guidance, delegating tasks, and fostering teamwork and accountability.

Utilize Microsoft Office Suite and Google Workspace efficiently to create reports, presentations, and communication tools.

Use collaboration platforms such as Microsoft Teams and Slack to maintain clear and timely communication among team members.

Maintain a professional remote working environment with stable internet access and minimal distractions.

Continuously develop IT and digital marketing skills to stay up-to-date with industry trends and technologies.

Support basic bookkeeping activities to maintain accurate financial records and assist with administrative budgeting tasks.

Provide excellent customer service by promptly addressing inquiries and facilitating smooth client interactions.