Operations Manager - Travel Agency Call Centre Jobs in Islamabad, Pakistan - Mustakbil.com
| Company: | Trawell 24/7 Limited |
|---|---|
| Location: | Islamabad, Pakistan |
| Category: | Top Management |
| Job Type: | Full-Time |
| Salary: | Not Disclosed PKR |
| Posted On: | 2026/4/29 |
Operations Manager - Travel Agency Call Centre
Overview
We are a UK-based travel agency seeking a results-driven Operations Manager to lead and scale our on-site call centre in Islamabad. This role requires hands-on experience running call centre sales operations for a travel agency, strong knowledge of flight bookings and GDS systems, and demonstrated ability to hit sales targets and manage teams.
Key Responsibilities
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This job was originally posted on Mustakbil.com
Overview
We are a UK-based travel agency seeking a results-driven Operations Manager to lead and scale our on-site call centre in Islamabad. This role requires hands-on experience running call centre sales operations for a travel agency, strong knowledge of flight bookings and GDS systems, and demonstrated ability to hit sales targets and manage teams.
Key Responsibilities
- Manage daily call centre operations (inbound and outbound sales)
- Lead, train, coach and monitor a team of travel consultants
- Drive sales targets, conversions, and revenue growth
- Monitor call quality, scripts and closing techniques
- Manage team performance and day-to-day office operations and administration
- Report directly to the Managing Director (UK office)
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com