Job Details

Job Name : Sales Specialist / Cross-Border Business Sales

Reporting subjects Chief of Operations M ary

Job objectives

Develop businesses, merchants and individuals in the Pakistani market who have a demand for Chinese goods wholesale business Client,To complete customer development, demand communication, order follow-up and closing through online and offline channels.Help customers achieve low-cost and efficient cross-border purchases.

Job responsibilities

1. Customer development and lead tracking

• Actively contact and follow up based on customer leads provided by the company (from proprietary channels, communities, advertising, agents, etc.);
• Independently develop new customers through social media platforms such as Facebook, WhatsApp, Instagram, and offline marketing, chamber of commerce activities and other channels;

2. Need analysis and programme recommendations

• Gain an in-depth understanding of the customer's purchasing needs (industry, category, quantity, budget, time limit requirements, etc.);
• Combined with Lancmall online business of Characteristic (more than 40 billion commodities, 1 million + factories), logistics methods air transport Payment scheme (Rs. direct payment) provides customers with purchasing schemes;
• Make a preliminary logistics cost budget quote for goods of interest to customers,Assist clients in understanding the total cost.

3. The sales process moves forward

• Guide customers to complete website registration, selection, up-payment and purchase order payment;
• Collaborate with pre-sales customer service and operations,Ensure that customers receive timely operational guidance in the pre-sales phase;
• Promoting the transformation of orders from "purchase payment" to "warehouse transfer" to "logistics shipment,"Assistance with issues such as selection changes, returns and exchanges that occur in the course of sales.

4. Customer Relations and Repurchasing

• Maintenance for a client that has already closed,Visit back regularly,Promote new products, hot sales and logistics offers;
• Collect customer feedback,Assist internal teams in optimizing service processes;
• Complete individual sales goals (indicators such as order amount, number of customers, repurchase rate, etc.).

1. Operational indicators:

• Process indicators: number of leads, paid conversion rate
• Results Metrics: Number of Paying Users, GMV

We provide it

• 60k Base salary + Performance Incentive (Maximum order is given) profit of 1 0 % There is no limit to the amount of the levy,The greater the ability, the higher the income.
• A complete training system ( business logic and internal Technological process Selection of products, logistics algorithms, platform operation etc.
• A clear promotion path (Sales → Sales Supervisor → Regional Manager).