Looking a Staff for Super Market Jobs in Karachi, Pakistan - Mustakbil.com
| Company: | H&M Mini Mart |
|---|---|
| Location: | Karachi, Pakistan |
| Category: | Sales |
| Job Type: | Full-Time |
| Salary: | Not Disclosed PKR |
| Posted On: | 2026/5/25 |
H&M Mini Mart - Customer Relations Officer (CRO) | Karachi
H&M Mini Mart in Karachi is seeking a professional Customer Relations Officer (CRO) to join our retail supermarket team.
The CRO will be the primary point of contact for customers on the shop floor and at the front desk, helping ensure a positive shopping experience and maintaining the store’s reputation for friendly, efficient service. You will work closely with cashiers, floor staff, and supervisors to resolve issues quickly and support daily operations.
Key responsibilities:
H&M Mini Mart offers a structured retail environment in Karachi with a focus on customer-first service. The ideal candidate will be approachable, patient under pressure, and capable of maintaining professional composure during busy periods. This role reports to the store supervisor and contributes directly to customer satisfaction metrics and store operations.
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com
H&M Mini Mart in Karachi is seeking a professional Customer Relations Officer (CRO) to join our retail supermarket team.
The CRO will be the primary point of contact for customers on the shop floor and at the front desk, helping ensure a positive shopping experience and maintaining the store’s reputation for friendly, efficient service. You will work closely with cashiers, floor staff, and supervisors to resolve issues quickly and support daily operations.
Key responsibilities:
- Greet customers and respond to inquiries about products, pricing, availability, and store policies in a courteous manner.
- Handle returns, exchanges, refunds, and customer feedback following company procedures; escalate unresolved issues to management.
- Maintain a visible presence on the sales floor to assist shoppers, locate items, and provide product recommendations.
- Coordinate with cashiers and floor staff to ensure smooth checkout and stock replenishment when needed.
- Document customer complaints, follow up on resolutions, and suggest improvements to reduce repeat issues.
- Support opening and closing front-desk duties, including preparing daily customer service logs and basic reporting.
- Promote store promotions and loyalty programs to customers and assist in enrolling customers where appropriate.
H&M Mini Mart offers a structured retail environment in Karachi with a focus on customer-first service. The ideal candidate will be approachable, patient under pressure, and capable of maintaining professional composure during busy periods. This role reports to the store supervisor and contributes directly to customer satisfaction metrics and store operations.
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com