Customer Support Intern Jobs in Lahore, Pakistan - Mustakbil.com
| Company: | The Freedom Institute |
|---|---|
| Location: | Lahore, Pakistan |
| Category: | Education, Training, and Library |
| Job Type: | Internship |
| Salary: | Not Disclosed PKR |
| Posted On: | 2026/6/5 |
Company: The Freedom Institute
Location: Lahore
Overview:
The Freedom Institute is a Lahore-based education and training organization focused on digital finance and halal cryptocurrency trading. We deliver structured learning programs for beginners and experienced participants who want to engage in crypto markets while following Islamic financial principles. As a Customer Support Intern based in Lahore, you will contribute to learner success by providing timely assistance, resolving common queries, and supporting the operations team during course delivery and enrollment periods.
Key responsibilities include:
Experience & Learning:
The role offers practical exposure to education operations within digital finance and suits candidates interested in customer service, education technology, and fintech-adjacent learning programs. You will gain hands-on experience with support tools, communication workflows, and quality assurance processes while working under the supervision of the customer support lead.
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com
Location: Lahore
Overview:
The Freedom Institute is a Lahore-based education and training organization focused on digital finance and halal cryptocurrency trading. We deliver structured learning programs for beginners and experienced participants who want to engage in crypto markets while following Islamic financial principles. As a Customer Support Intern based in Lahore, you will contribute to learner success by providing timely assistance, resolving common queries, and supporting the operations team during course delivery and enrollment periods.
Key responsibilities include:
- Respond to student inquiries via chat, email, and phone using prepared knowledge-base articles and FAQs.
- Assist with course enrollment, account setup, and access issues on the institute's learning platform.
- Document common questions and escalate technical or policy issues to senior staff.
- Collaborate with instructors and the operations team to coordinate live session schedules and student notifications.
- Collect and summarize student feedback to help improve course materials and support processes.
- Maintain confidentiality of student records and follow data protection practices.
Experience & Learning:
The role offers practical exposure to education operations within digital finance and suits candidates interested in customer service, education technology, and fintech-adjacent learning programs. You will gain hands-on experience with support tools, communication workflows, and quality assurance processes while working under the supervision of the customer support lead.
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com