Call Centre Agent Jobs in Lahore, Pakistan - Mustakbil.com
| Company: | Digital Climbers |
|---|---|
| Location: | Lahore, Pakistan |
| Category: | Customer Service and Call Centre |
| Job Type: | Full-Time |
| Salary: | Not Disclosed PKR |
| Posted On: | 2026/6/6 |
Digital Climbers is a Lahore-based marketing and advertising firm serving SMEs, startups, and local retailers across Pakistan. As a Call Centre Agent, you will represent the company in outbound and inbound customer interactions related to campaign performance, client inquiries, lead qualification, and basic technical or service support. You will work closely with account managers and social/paid media teams to relay customer feedback, capture leads, and help convert prospects into clients.
Key responsibilities
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This job was originally posted on Mustakbil.com
Key responsibilities
- Handle inbound calls and respond to customer inquiries about services, campaign status, billing, and appointments in a professional, timely manner.
- Make outbound calls for lead follow-up, appointment setting, campaign renewals, and customer satisfaction surveys.
- Qualify leads by gathering required business information, assessing fit for marketing services, and entering accurate records into the CRM.
- Coordinate with account managers to escalate technical issues or service requests and ensure timely resolution.
- Maintain call logs and update customer records.
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com