Senior Decoration Account Manager Jobs in Karachi, Pakistan - Mustakbil.com
| Company: | Milltex |
|---|---|
| Location: | Karachi, Pakistan |
| Category: | Manufacturing and Production |
| Job Type: | Full-Time |
| Salary: | Not Disclosed PKR |
| Posted On: | 2026/6/11 |
Role Overview
The Senior Decoration Account Manager owns US customer relationships and decoration technical direction for the MTX Stitches program end-to-end. This role translates customer artwork into executable decoration specifications, selects the correct technique and substrate pairing, and shepherds each order through strike-off, sample approval, and production within SLA. It is equal parts technical expert and account manager: fluent in embroidery and applique techniques, and confident on Zoom with US brand owners, streetwear designers, college bookstores, and corporate merchandise buyers. The role also supports the MTX Custom program at roughly one-fifth capacity.
Working Hours
4:00 PM 12:00 AM PKT, Monday through Friday. This shift covers the US Eastern morning and part of the Pacific morning. One in-office or factory day per week is required typically Wednesday with the remainder worked remotely from home in Karachi (hybrid).
Key Responsibilities
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This job was originally posted on Mustakbil.com
The Senior Decoration Account Manager owns US customer relationships and decoration technical direction for the MTX Stitches program end-to-end. This role translates customer artwork into executable decoration specifications, selects the correct technique and substrate pairing, and shepherds each order through strike-off, sample approval, and production within SLA. It is equal parts technical expert and account manager: fluent in embroidery and applique techniques, and confident on Zoom with US brand owners, streetwear designers, college bookstores, and corporate merchandise buyers. The role also supports the MTX Custom program at roughly one-fifth capacity.
Working Hours
4:00 PM 12:00 AM PKT, Monday through Friday. This shift covers the US Eastern morning and part of the Pacific morning. One in-office or factory day per week is required typically Wednesday with the remainder worked remotely from home in Karachi (hybrid).
Key Responsibilities
- Customer Engagement
Own US accounts end-to-end: brand owners, streetwear designers, college bookstores, and corporate merch buyers.
Run Zoom and phone calls during US business hours; lead artwork conversations with confidence and clarity.
Maintain customer communications through the MTX live status portal.
Cultivate repeat customers the primary driver of program revenue growth.
Set and manage customer expectations on timelines, MOQ, and technique feasibility. - Decoration Technique Consultation
Select the correct technique among the eight MTX methods for each artwork and substrate.
Estimate stitch count on sight (within 15%) and flag designs that will pucker or fail at scale.
Judge substrate compatibility across Milltex styles and decide where screen-print add-ons are appropriate.
Push back diplomatically on impractical artwork and propose executable alternatives.
Make screen-print vs. embroidery and combination decisions per order. - Production Translation
Write a one-page decoration spec per order for the digitizer and factory.
Provide HD strike-off direction and review HD strike-offs against intent.
Escalate to physical strike-off when HD is insufficient.
Run the sample approval workflow with the customer and the factory. - SLA Ownership
Own the 7-business-day strike-off SLA and on-time rate.
Maintain visibility on the 25-day production milestone for every order.
Hand off to Logistics for the transit guarantee (60 days ocean / 30 days air door-to-Buffalo).
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com