Onsite Customer Support Jobs in Lahore Jobs in Lahore, Pakistan - Mustakbil.com
| Company: | Profyd |
|---|---|
| Location: | Lahore, Pakistan |
| Category: | Education, Training, and Library |
| Job Type: | Full-Time |
| Salary: | Not Disclosed PKR |
| Posted On: | 2026/6/12 |
About Us
We are a fast-growing education support company based in Pakistan delivering online lessons to international students across the UK, USA, Canada, Ireland, Australia, and New Zealand. Our mission is to provide high-quality learning experiences through skilled educators and a strong customer support team. We value communication, performance, and growth.
Job Overview
We are hiring a professional customer service representative for our growing night and day shift team in Lahore. This role is ideal for candidates seeking customer service jobs in Lahore, customer support roles, customer care representative positions, and international customer support opportunities.
Role Summary
In this role you will communicate with international students and parents, respond to enquiries, provide information about tutoring services, and deliver excellent support via calls, chat, email, and WhatsApp. You will handle follow-ups, maintain CRM records, and coordinate with internal teams to ensure a smooth customer experience.
Key Responsibilities
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com
We are a fast-growing education support company based in Pakistan delivering online lessons to international students across the UK, USA, Canada, Ireland, Australia, and New Zealand. Our mission is to provide high-quality learning experiences through skilled educators and a strong customer support team. We value communication, performance, and growth.
Job Overview
We are hiring a professional customer service representative for our growing night and day shift team in Lahore. This role is ideal for candidates seeking customer service jobs in Lahore, customer support roles, customer care representative positions, and international customer support opportunities.
Role Summary
In this role you will communicate with international students and parents, respond to enquiries, provide information about tutoring services, and deliver excellent support via calls, chat, email, and WhatsApp. You will handle follow-ups, maintain CRM records, and coordinate with internal teams to ensure a smooth customer experience.
Key Responsibilities
- Handle customer inquiries through calls, chat, WhatsApp, and other communication channels.
- Understand customer needs and recommend suitable tutoring services.
- Convert leads into enrolments through effective communication.
- Maintain positive relationships with parents and students.
- Conduct regular follow-ups with leads and existing clients.
- Resolve customer concerns and coordinate with relevant teams when required.
- Maintain accurate CRM records of leads, follow-ups, and interactions.
- Monitor customer feedback and report important concerns to management.
- Achieve monthly performance targets.
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com