Customer Services Intern (E-Commerce) Jobs in Rawalpindi, Pakistan - Mustakbil.com
Company:Print Volt
Location:Rawalpindi, Pakistan
Category:Healthcare - Allied Health/Therapy/Rehab Services
Job Type: Full-Time
Salary:Not Disclosed PKR
Posted On: 2026/6/23
Company overview

Role overview

We are a rapidly growing print-on-demand e-commerce company focused on operational efficiency and customer satisfaction. We are seeking a highly organized, proactive, and detail-oriented Customer Services Intern to join our team. This role provides hands-on experience in business process management, workflow optimization, and multi-platform e-commerce operations. The intern will support customer inquiries and monitor order workflows across marketplaces.

Key Responsibilities

  • Marketplace customer support: Respond to customer inquiries across Amazon, eBay, and Etsy, adhering to each platform's response time SLAs.
  • Order assistance: Assist customers with order tracking, customizations, cancellations, and return/refund requests.
  • Issue resolution: Handle print-on-demand issues (print quality, sizing discrepancies, transit delays) to protect reviews and ratings.
  • Order & workflow tracking: Monitor order flows from marketplaces to fulfillment systems to ensure seamless processing.
  • Cross-team coordination: Coordinate with production and warehouse teams to resolve processing bottlenecks or shipping delays.


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