Customer Support Representative Jobs in Lahore, Pakistan - Mustakbil.com
| Company: | StaffShore |
|---|---|
| Location: | Lahore, Pakistan |
| Category: | IT - Software |
| Job Type: | Full-Time |
| Salary: | Not Disclosed PKR |
| Posted On: | 2026/6/30 |
Company: StaffShore
Overview:
A remote Customer Support Representative role supporting international client projects via phone, chat, and email. Provide professional, patient, and accurate customer service across industries such as e-commerce, SaaS, retail, and professional services. Follow client procedures and escalate as needed.
Key Responsibilities:
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com
Overview:
A remote Customer Support Representative role supporting international client projects via phone, chat, and email. Provide professional, patient, and accurate customer service across industries such as e-commerce, SaaS, retail, and professional services. Follow client procedures and escalate as needed.
Key Responsibilities:
- Handle inbound and outbound customer communication via phone, chat, and email.
- Respond to customer inquiries with clarity, accuracy, patience, and professionalism.
- Document customer interactions, tickets, notes, and updates in the assigned support system.
- Follow client guidelines, scripts, and standard operating procedures.
- Escalate complex issues to the appropriate team member or client contact.
- Maintain product, service, and process knowledge based on client requirements.
- Coordinate with internal team members or client contacts.
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com