Job Details

Job Title: Customer Service Representative (CSR)

Location: G-8 Markaz, Islamabad, Pakistan

Employment Type: Full-Time, On-site

Shift: Morning Shift

Salary: 35,000 - 45,000 PKR per month

Overview:

Hostnext Technologies is hiring customer-focused Customer Service Representatives (CSRs) to join the support team. The CSR will handle customer interactions, resolve inquiries, and maintain high customer satisfaction through professional communication and CRM recordkeeping.

Key Responsibilities:

• Handle inbound and outbound customer calls, emails, and chats professionally
• Respond to customer inquiries, complaints, and service requests in a timely manner
• Provide accurate information about company products and services
• Maintain detailed records of customer interactions in CRM systems
• Follow company policies, procedures, and quality standards
• Ensure customer satisfaction and build long-term customer relationships

Required Experience & Qualifications:

• Graduate / Bachelor degree or above
• 12 years experience in a Customer Service or Call Center role
• Excellent verbal and written communication skills
• Strong English language skills for phone and chat communication

Apply Now at Mustakbil.com

This job was originally posted on Mustakbil.com