Verifier Jobs in Islamabad, Pakistan - Mustakbil.com
| Company: | Automate BPO |
|---|---|
| Location: | Islamabad, Pakistan |
| Category: | Customer Service and Call Centre |
| Job Type: | Full-Time |
| Salary: | Not Disclosed PKR |
| Posted On: | 2026/7/24 |
Company: Automate BPO (telecommunications-focused)
Location: Islamabad, Pakistan (on-site)
Employment type: Full-Time, Morning Shift
Role summary:
Validate customer information, confirm account activities, and ensure data accuracy across CRM and billing systems for telecom clients. Perform phone- and message-based verifications, reconcile records across systems, document outcomes, escalate discrepancies to operations or technical teams, maintain audit trails, and meet productivity and quality KPIs while following client security and data protection requirements.
Key responsibilities:
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This job was originally posted on Mustakbil.com
Location: Islamabad, Pakistan (on-site)
Employment type: Full-Time, Morning Shift
Role summary:
Validate customer information, confirm account activities, and ensure data accuracy across CRM and billing systems for telecom clients. Perform phone- and message-based verifications, reconcile records across systems, document outcomes, escalate discrepancies to operations or technical teams, maintain audit trails, and meet productivity and quality KPIs while following client security and data protection requirements.
Key responsibilities:
- Verify customer identity, account details, and transaction records against source documents and CRM entries.
- Conduct outbound and inbound verifications via phone and messages using approved scripts and compliance guidelines.
- Compare and reconcile data from multiple systems (CRM, billing, provisioning) and flag discrepancies for escalation.
- Document verification outcomes, update case records accurately, and maintain audit trails for quality reviews.
- Collaborate with operations, technical support, and quality assurance to resolve verification exceptions.
- Meet daily productivity and quality targets and adhere to data protection and client-specific security requirements.
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com