Inbound Telecom Calling Agent Jobs in Karachi, Pakistan - Mustakbil.com
| Company: | Primeo Axis BPO LLP |
|---|---|
| Location: | Karachi, Pakistan |
| Category: | Customer Service and Call Centre |
| Job Type: | Full-Time |
| Salary: | Not Disclosed PKR |
| Posted On: | 2026/8/12 |
Primeo Axis BPO LLP is hiring an Inbound Telecom Calling Agent in Karachi to handle customer interactions for telecom-related services. The role involves professional communication, understanding customer needs, providing accurate information, and resolving queries while meeting service quality and productivity standards.
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This job was originally posted on Mustakbil.com
- Answer inbound calls and assist customers with telecom products, services, account queries, and general support requests.
- Identify customer needs, explain available solutions clearly, and recommend suitable services when appropriate.
- Record customer details and resolutions accurately in the designated system.
- Follow approved scripts, procedures, quality standards, and data privacy requirements.
- Escalate complex technical, billing, or service issues to the relevant team.
- Maintain professional communication and contribute to customer satisfaction and retention.
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com