Customer Support Representative Jobs in Lahore, Pakistan - Mustakbil.com
| Company: | Sansalife.pk |
|---|---|
| Location: | Lahore, Pakistan |
| Category: | Customer Service and Call Centre |
| Job Type: | Full-Time |
| Salary: | Not Disclosed PKR |
| Posted On: | 2026/8/27 |
SANSA is a skincare and wellness brand based in Lahore. The Customer Support Representative will provide thoughtful, accurate, and timely assistance across customer interactions.
Responsibilities
Employment details
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Responsibilities
- Respond to customer questions through digital support channels in a professional and friendly manner.
- Provide clear information about products, usage guidance, order status, delivery, payments, and returns according to company policies.
- Record customer interactions, complaints, resolutions, and follow-up actions accurately.
- Coordinate with order processing, logistics, and internal teams to resolve issues efficiently.
- Identify recurring customer concerns and share useful feedback with supervisors and relevant teams.
- Maintain service quality, response-time standards, and a consistent brand voice in every interaction.
Employment details
- Full-time, on-site position in Lahore, Pakistan.
- Morning shift.
- Salary: PKR 35,000–40,000.
- Career level: Manager (Manager/Supervisor).
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com