Customer Service Representative (Remote) Jobs in Lahore, Pakistan - Mustakbil.com
| Company: | Z Digitizing |
|---|---|
| Location: | Lahore, Pakistan |
| Category: | Customer Service and Call Centre |
| Job Type: | Full-Time |
| Salary: | Not Disclosed PKR |
| Posted On: | 2026/8/31 |
Key Responsibilities
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This job was originally posted on Mustakbil.com
- Respond to customer inquiries via phone, email, and live chat within defined response times.
- Provide accurate information about services, pricing, and processes.
- Handle order placement and edits, and ensure accurate data entry in CRM/helpdesk systems.
- Track orders and assist customers with updates and account-related queries.
- Resolve customer complaints efficiently and professionally.
- Maintain high accuracy in all interactions to minimize errors and rework.
- Ensure a positive customer experience and follow up for issue resolution.
- Identify recurring issues and suggest process improvements.
- Ensure compliance with company policies and service standards.
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com