Customer Support Specialist Jobs in Lahore, Pakistan - Mustakbil.com
| Company: | Nokhba.AI |
|---|---|
| Location: | Lahore, Pakistan |
| Category: | Customer Service and Call Centre |
| Job Type: | Full-Time |
| Salary: | Not Disclosed PKR |
| Posted On: | 2026/9/9 |
Nokhba.AI is seeking a friendly, responsive, and solution-oriented Customer Support Specialist to support candidates and employers using its AI-powered HR technology platform.
In this role, you will serve as a key point of contact for platform questions, recruitment workflows, account support, and basic technical issues. You will help create a smooth user experience while collaborating with internal teams to improve customer satisfaction and platform adoption.
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com
In this role, you will serve as a key point of contact for platform questions, recruitment workflows, account support, and basic technical issues. You will help create a smooth user experience while collaborating with internal teams to improve customer satisfaction and platform adoption.
- Respond to candidate and employer inquiries through chat, email, and other support channels.
- Guide users through platform features, recruitment workflows, job postings, candidate management, profiles, applications, and accounts.
- Provide clear, professional, and timely solutions to customer questions.
- Troubleshoot basic technical and platform-related issues and escalate complex matters to the appropriate teams.
- Monitor support tickets, follow up on open requests, and maintain accurate interaction records.
- Identify recurring issues, maintain FAQs and help articles, and recommend service improvements.
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com