Customer Service Representative Jobs in Rawalpindi, Pakistan - Mustakbil.com
Company:Bali Tech
Location:Rawalpindi, Pakistan
Category:Customer Service and Call Centre
Job Type: Full-Time
Salary:Not Disclosed PKR
Posted On: 2026/10/2
Bali Tech is expanding its BPO and call center team in Rawalpindi, Pakistan, and is seeking a professional Customer Service Representative. This full-time, on-site role suits motivated, communication-oriented candidates who can assist clients confidently and contribute to a positive service experience. Experienced candidates are encouraged to apply; fresh candidates with excellent communication skills may also be considered.

Responsibilities include:
  • Respond to customer questions and concerns professionally through assigned call center channels.
  • Listen carefully to understand client needs and provide clear, accurate information.
  • Communicate in English with confidence, courtesy, and a customer-focused approach.
  • Record customer interactions and maintain accurate, organized service notes.
  • Follow company procedures and escalate complex issues to the appropriate team.
  • Work collaboratively with colleagues to support service quality and team targets.

The successful candidate will demonstrate reliability, a professional attitude, and composure in a client-facing environment. This position is based at Bali Tech’s Rawalpindi workplace and is not a remote role.

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