Customer Onboarding & Software Training Specialist Jobs in Karachi, Pakistan - Mustakbil.com
| Company: | Inteady Software Inc. |
|---|---|
| Location: | Karachi, Pakistan |
| Category: | Customer Service and Call Centre |
| Job Type: | Full-Time |
| Salary: | Not Disclosed PKR |
| Posted On: | 2026/10/10 |
About the role
InToday is a Canadian healthcare software company. We are hiring one full-time, fully remote Customer Onboarding & Software Training Specialist. Applicants in Pakistan and elsewhere are welcome.
The main job: Live customer onboarding
You will get on calls with physicians, therapists and their teams, demonstrate our software, answer questions and patiently guide people who are not especially tech-savvy. Help customers complete tasks themselves and check that they understand. As we onboard more practices, customer calls and training will be the priority.
Between onboarding sessions
Create accurate help guides, product walkthroughs, short training videos and useful marketing/social media materials. Learn the real product, check every instruction and take work from a brief to a polished, useful result.
What we need
Excellent spoken and written English; clear, patient teaching; critical thinking; reliable internet and a quiet workspace for calls. Show existing production work in customer onboarding, training, help content or marketing/social media, and explain your personal contribution. Personal, freelance, class and professional projects count; quality matters more than a particular degree.
Use company-provided AI tools to research, draft, edit and produce work faster. You must check AI output against the actual software and use your own judgment. Please give a concrete example: the task, tool, result, and how you caught errors or verified accuracy.
Pay and required hours
CAD $800–$1,050 per month, based on demonstrated skills and scope, paid in Canadian dollars. Payment terms will be confirmed in the offer.
Full-time: Monday–Friday, 9 a.m.–5 p.m. Vancouver time, following daylight saving. You must be available throughout the shift for customer and team calls.
In Pakistan, this is Monday night through Saturday morning: 9 p.m.–5 a.m. PKT during Vancouver daylight time; 10 p.m.–6 a.m. PKT during Vancouver standard time.
Application review
As part of the review, we will ask for:
Process
Human portfolio review, a structured initial AI conversation, a deeper AI conversation, then a final interview with the founder. Recording and AI processing require consent; an alternative format can be discussed. People make hiring decisions.
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com
InToday is a Canadian healthcare software company. We are hiring one full-time, fully remote Customer Onboarding & Software Training Specialist. Applicants in Pakistan and elsewhere are welcome.
The main job: Live customer onboarding
You will get on calls with physicians, therapists and their teams, demonstrate our software, answer questions and patiently guide people who are not especially tech-savvy. Help customers complete tasks themselves and check that they understand. As we onboard more practices, customer calls and training will be the priority.
Between onboarding sessions
Create accurate help guides, product walkthroughs, short training videos and useful marketing/social media materials. Learn the real product, check every instruction and take work from a brief to a polished, useful result.
What we need
Excellent spoken and written English; clear, patient teaching; critical thinking; reliable internet and a quiet workspace for calls. Show existing production work in customer onboarding, training, help content or marketing/social media, and explain your personal contribution. Personal, freelance, class and professional projects count; quality matters more than a particular degree.
Use company-provided AI tools to research, draft, edit and produce work faster. You must check AI output against the actual software and use your own judgment. Please give a concrete example: the task, tool, result, and how you caught errors or verified accuracy.
Pay and required hours
CAD $800–$1,050 per month, based on demonstrated skills and scope, paid in Canadian dollars. Payment terms will be confirmed in the offer.
Full-time: Monday–Friday, 9 a.m.–5 p.m. Vancouver time, following daylight saving. You must be available throughout the shift for customer and team calls.
In Pakistan, this is Monday night through Saturday morning: 9 p.m.–5 a.m. PKT during Vancouver daylight time; 10 p.m.–6 a.m. PKT during Vancouver standard time.
Application review
As part of the review, we will ask for:
- A 2–3 minute English introduction video.
- An existing help guide/tutorial or social post/campaign/channel, with your personal contribution explained. Relevant portfolio links are welcome.
- One specific example of using AI and checking the quality of the result.
- Your pay expectation and confirmation of the complete Vancouver schedule.
Process
Human portfolio review, a structured initial AI conversation, a deeper AI conversation, then a final interview with the founder. Recording and AI processing require consent; an alternative format can be discussed. People make hiring decisions.
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com