Customer Relationship Executive Jobs in Islamabad, Pakistan - Mustakbil.com
Company:Orbisan
Location:Islamabad, Pakistan
Category:Customer Service and Call Centre
Job Type: Full-Time
Salary:Not Disclosed PKR
Posted On: 2026/10/14
Location: Rawalpindi / Islamabad, Pakistan
Job Type: Full-Time, Office-Based
Department: Customer Relationship Management / Operations

Job Summary
We are looking for a detail-oriented and organized CRM Executive to manage customer records, maintain data accuracy, coordinate customer orders, and support daily office operations.

Key Responsibilities
  • Maintain and update customer information in the CRM system and Excel spreadsheets.
  • Enter, verify, and organize customer, order, and transaction records.
  • Coordinate with customers regarding order status, delivery updates, and routine inquiries.
  • Maintain accurate records of customer interactions and follow-ups.
  • Prepare daily, weekly, and monthly reports as required.
  • Coordinate with internal teams to ensure timely processing of orders and customer requests.
  • Maintain confidentiality and accuracy of company data.

Requirements
  • Bachelor’s degree or relevant qualification.
  • Good working knowledge of MS Excel, MS Word, and email.
  • Strong typing, data entry, and record-keeping skills.
  • Good communication and organizational skills.
  • Attention to detail, reliability, and a professional attitude.
  • Previous experience in CRM, data entry, administration, or customer support will be preferred.

What We Offer
  • Professional office environment.
  • Opportunity to develop CRM and administrative skills.
  • Competitive salary based on qualifications and experience.


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