Booking & Operations Coordinator - REMOTE / Work From Home Jobs in Lahore, Pakistan - Mustakbil.com
| Company: | NYC Premier Car |
|---|---|
| Location: | Lahore, Pakistan |
| Category: | Supply Chain/Logistics |
| Job Type: | Full-Time |
| Salary: | Not Disclosed PKR |
| Posted On: | 2026/10/15 |
Responsibilities:
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com
- Coordinate and manage booking schedules to ensure timely and accurate transportation services.
- Oversee daily operations, including transportation dispatch, ensuring effective allocation of drivers and vehicles.
- Lead and manage a team of four coordinating staff, providing guidance, training, and support to achieve operational excellence.
- Maintain clear and professional communication with US-based clients via phone and email, ensuring inquiries and requests are addressed promptly.
- Handle inbound and outbound calling to coordinate bookings, resolve issues, and improve client satisfaction.
- Manage vendor relationships by liaising and negotiating to support service delivery.
- Ensure accurate data entry and maintain up-to-date documentation related to bookings, schedules, and client information.
- Utilize Microsoft Office Suite to prepare reports, track performance, and manage calendars effectively.
- Monitor and optimize workflow processes to improve efficiency and reduce response times.
- Solve operational problems by quickly identifying issues and implementing effective solutions.
- Maintain strict adherence to company policies and procedures to ensure compliance and professionalism.
- Work flexibly during evening and overnight shifts in Pakistan aligned with New York business hours.
- Support sales activities by providing excellent customer service and assisting with booking-related sales inquiries.
- Manage time effectively to balance multiple responsibilities while maintaining accuracy and attention to detail.
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com